{"id":85317,"date":"2026-10-30T13:48:48","date_gmt":"2026-10-30T13:48:48","guid":{"rendered":"https:\/\/www.gmppumps.com\/?page_id=85317"},"modified":"2026-11-03T16:04:30","modified_gmt":"2026-11-03T16:04:30","slug":"assistance-apres-vente","status":"publish","type":"page","link":"https:\/\/www.gmppumps.com\/fr\/assistance-apres-vente\/","title":{"rendered":"Assistance apr\u00e8s-vente"},"content":{"rendered":"

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Assistance apr\u00e8s-vente<\/h1>\n

L’\u00e9quipe d’assistance de GMP Pumps accompagne ses clients \u00e0 chaque \u00e9tape de l’utilisation du produit : de la mise en service \u00e0 la maintenance, en passant par la r\u00e9solution d’\u00e9ventuels dysfonctionnements. Notre personnel technique conna\u00eet parfaitement chaque gamme de pompes et intervient rapidement en fournissant des conseils pr\u00e9cis et des solutions concr\u00e8tes, afin de r\u00e9duire au minimum les temps d’arr\u00eat et de garantir la continuit\u00e9 de l’exploitation.<\/p>\n

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Avant de nous contacter,
\nsuivez ces 5 \u00e9tapes<\/span><\/h2>\n

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De nombreux probl\u00e8mes peuvent toutefois \u00eatre r\u00e9solus en quelques minutes sans qu’il soit n\u00e9cessaire de faire appel \u00e0 un technicien. Avant de nous contacter, nous vous invitons donc \u00e0 effectuer quelques v\u00e9rifications pr\u00e9liminaires simples, d\u00e9crites ci-dessous : elles vous aideront \u00e0 identifier rapidement la cause la plus courante des probl\u00e8mes et nous permettront de mieux comprendre la situation et de vous offrir une assistance encore plus cibl\u00e9e.<\/p>\n

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01<\/p>\n

[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/www.gmppumps.com\/wp-content\/uploads\/2026\/10\/Raggruppa-31.png\u00a0\u00bb alt=\u00a0\u00bbGMP Pumps | Assistance apr\u00e8s-vente\u00a0\u00bb title_text=\u00a0\u00bbRegroupe 31″ align=\u00a0\u00bbright\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbabsolute\u00a0\u00bb position_origin_a=\u00a0\u00bbtop_right\u00a0\u00bb vertical_offset=\u00a0\u00bb30px\u00a0\u00bb horizontal_offset=\u00a0\u00bb30px\u00a0\u00bb max_width=\u00a0\u00bb85px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb min_height=\u00a0\u00bb122.4px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb custom_padding=\u00a0\u00bb50px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

V\u00e9rification
\nde l’installation<\/h3>\n

Assurez-vous que l’installation soit install\u00e9 correctement conform\u00e9ment aux instructions du manuel.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f7f7f7″ custom_padding=\u00a0\u00bb70px|20px|70px|20px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ box_shadow_color=\u00a0\u00bbrgba(255,255,255,0.3)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bbrgba(0,0,0,0.3)\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/www.gmppumps.com\/wp-content\/uploads\/2026\/10\/Raggruppa-29.png\u00a0\u00bb alt=\u00a0\u00bbGMP Pumps | Assistance apr\u00e8s-vente\u00a0\u00bb title_text=\u00a0\u00bbRaggruppa 29″ align=\u00a0\u00bbright\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbabsolute\u00a0\u00bb position_origin_a=\u00a0\u00bbtop_right\u00a0\u00bb vertical_offset=\u00a0\u00bb30px\u00a0\u00bb horizontal_offset=\u00a0\u00bb30px\u00a0\u00bb max_width=\u00a0\u00bb89px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#EC6608″ text_font_size=\u00a0\u00bb70px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

02<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb min_height=\u00a0\u00bb122.4px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb custom_padding=\u00a0\u00bb50px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Consultez
\nle manuel<\/h3>\n

Dans le manuel d’utilisation et d’entretien, vous trouverez les instructions d’ installation, d\u2019utilisation et une section consacr\u00e9e aux pannes.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f7f7f7″ custom_padding=\u00a0\u00bb70px|20px|70px|20px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ box_shadow_color=\u00a0\u00bbrgba(255,255,255,0.3)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bbrgba(0,0,0,0.3)\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/www.gmppumps.com\/wp-content\/uploads\/2026\/10\/Raggruppa-27.png\u00a0\u00bb alt=\u00a0\u00bbGMP Pumps | Assistance apr\u00e8s-vente\u00a0\u00bb title_text=\u00a0\u00bbRaggruppa 27″ align=\u00a0\u00bbright\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbabsolute\u00a0\u00bb position_origin_a=\u00a0\u00bbtop_right\u00a0\u00bb vertical_offset=\u00a0\u00bb30px\u00a0\u00bb horizontal_offset=\u00a0\u00bb30px\u00a0\u00bb max_width=\u00a0\u00bb85px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#EC6608″ text_font_size=\u00a0\u00bb70px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

03<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb min_height=\u00a0\u00bb122.4px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb custom_padding=\u00a0\u00bb50px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Identifier
\nle produit<\/h3>\n

Identifiez le mod\u00e8le de la pompe et les principales caract\u00e9ristiques techniques (r\u00e9f\u00e9rence, num\u00e9ro de s\u00e9rie, caract\u00e9ristiques techniques). Ces informations nous aident \u00e0 vous fournir l’assistance adapt\u00e9e.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2″ make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f7f7f7″ custom_padding=\u00a0\u00bb70px|20px|70px|20px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ box_shadow_color=\u00a0\u00bbrgba(255,255,255,0.3)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bbrgba(0,0,0,0.3)\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#EC6608″ text_font_size=\u00a0\u00bb70px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

04<\/p>\n

[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/www.gmppumps.com\/wp-content\/uploads\/2026\/10\/Raggruppa-25.png\u00a0\u00bb alt=\u00a0\u00bbGMP Pumps | Assistance apr\u00e8s-vente\u00a0\u00bb title_text=\u00a0\u00bbRaggruppa 25″ align=\u00a0\u00bbright\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbabsolute\u00a0\u00bb position_origin_a=\u00a0\u00bbtop_right\u00a0\u00bb vertical_offset=\u00a0\u00bb30px\u00a0\u00bb horizontal_offset=\u00a0\u00bb30px\u00a0\u00bb max_width=\u00a0\u00bb93px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb30px\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb min_height=\u00a0\u00bb122.4px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb custom_padding=\u00a0\u00bb50px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Pr\u00e9parez
\nles informations<\/h3>\n

Recueillez une description claire du probl\u00e8me, les conditions d’utilisation et, si possible, quelques photos ou de courtes vid\u00e9os.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f7f7f7″ custom_padding=\u00a0\u00bb70px|20px|70px|20px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ box_shadow_color=\u00a0\u00bbrgba(255,255,255,0.3)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb box_shadow_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb box_shadow_color__hover=\u00a0\u00bbrgba(0,0,0,0.3)\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/www.gmppumps.com\/wp-content\/uploads\/2026\/10\/Raggruppa-33.png\u00a0\u00bb alt=\u00a0\u00bbGMP Pumps | Assistance apr\u00e8s-vente\u00a0\u00bb title_text=\u00a0\u00bbRaggruppa 33″ align=\u00a0\u00bbright\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb positioning=\u00a0\u00bbabsolute\u00a0\u00bb position_origin_a=\u00a0\u00bbtop_right\u00a0\u00bb vertical_offset=\u00a0\u00bb30px\u00a0\u00bb horizontal_offset=\u00a0\u00bb30px\u00a0\u00bb max_width=\u00a0\u00bb85px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|800|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#EC6608″ text_font_size=\u00a0\u00bb70px\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

05<\/p>\n

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V\u00e9rifiez
\nla documentation<\/h3>\n

Gardez \u00e0 port\u00e9e de main la date d\u2019 achat, le justificatif d\u2019achat et les \u00e9ventuels documents relatifs \u00e0 la garantie.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#282828″ background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb background_horizontal_offset=\u00a0\u00bb23%\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||150px||false|false\u00a0\u00bb background_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb background_image_tablet=\u00a0\u00bbhttps:\/\/www.gmppumps.com\/wp-content\/uploads\/2026\/10\/gmp-elettropompe-di-superficie-01.jpg\u00a0\u00bb background_enable_image_tablet=\u00a0\u00bbon\u00a0\u00bb background_size_tablet=\u00a0\u00bbcustom\u00a0\u00bb background_image_width_tablet=\u00a0\u00bb70%\u00a0\u00bb background_position_tablet=\u00a0\u00bbbottom_right\u00a0\u00bb background_position_phone=\u00a0\u00bbbottom_center\u00a0\u00bb background_horizontal_offset_tablet=\u00a0\u00bb-43%\u00a0\u00bb background_vertical_offset_tablet=\u00a0\u00bb0%\u00a0\u00bb background_vertical_offset_phone=\u00a0\u00bb-2%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb text_font_size=\u00a0\u00bb17px\u00a0\u00bb text_line_height=\u00a0\u00bb1.6em\u00a0\u00bb header_2_font=\u00a0\u00bb|700|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb width_tablet=\u00a0\u00bb60%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb100px||||false|false\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb22px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

As-tu termin\u00e9
\nles \u00e9valuations ?<\/span><\/h2>\n

Notre \u00e9quipe technique est \u00e0 ta disposition
pour t’apporter le soutien dont tu as besoin.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_font_size=\u00a0\u00bb17px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Contacter le service d’assistance ><\/a><\/p>\n

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Assistance apr\u00e8s-vente L’\u00e9quipe d’assistance de GMP Pumps accompagne ses clients \u00e0 chaque \u00e9tape de l’utilisation du produit : de la mise en service \u00e0 la maintenance, en passant par la r\u00e9solution d’\u00e9ventuels dysfonctionnements. Notre personnel technique conna\u00eet parfaitement chaque gamme de pompes et intervient rapidement en fournissant des conseils pr\u00e9cis et des solutions concr\u00e8tes, afin […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-85317","page","type-page","status-publish","hentry"],"yoast_head":"\nAssistance apr\u00e8s-vente | GMP Pumps<\/title>\n<meta name=\"description\" content=\"L'\u00e9quipe d'assistance de GMP Pumps accompagne ses clients: de la mise en service jusqu'\u00e0 la r\u00e9solution d'\u00e9ventuels dysfonctionnements.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gmppumps.com\/fr\/assistance-apres-vente\/\" \/>\n<meta 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